We are looking for a Service Operations Manager to work as part of our Central IT Team. This role is based at our head office in Manchester, but the successful candidate will be required to travel to our academies across the Trust. We have academies in Greater Manchester, West Yorkshire, Merseyside and Staffordshire.

The Service Operations Manager will be accountable for implementing IT services that support the Trust’s current needs and its future development.

They will also be responsible for ensuring IT Change Delivery Programmes are managed with service in mind and transitioned with an end-to-end service wrap.

Apply now

Why us?

All our values are based upon the values of the Co-op Group, which will inform our behaviours.

Self-help: We do not expect to be spoon fed – we will try to do things for ourselves in the right way and at the right time.

Self-responsibility: Everyone should act in a responsible way around the academy site and in the local community. We take responsibility for our own learning; we want to become independent learners.

Equality: We are proud to be part of a very multicultural academy, with students from all over the world; it is important that we treat each other with respect and accept that others may be different from ourselves. We should all of us have equal chances to succeed.

Equity: We want to look for the best in each other. Rewarding others fairly to encourage all types of achievement.

Democracy: We will contribute our ideas to make the academy a success.

Solidarity: We can achieve more by working together, rather than as individuals.

Our Values

Being part of the Co-operative Group, we are both guided and driven by the Co-op values which are embedded in everything that we do within our Academy - We strive to demonstrate the following ethical values in everything we do - they are our ‘Ways of Being’:

• Succeed together
• Do what matters most
• Be yourself, always
• Show you care

So, if you believe in our values, we would love to hear from you! 

We offer a wide range of benefits and rewards to recognise the part you play in our success:

Benefits include:

Our employee benefits package:

• You’ll get being a Co-op member, you’ll get a Co-op colleague discount card. This gives you a 10% discount in our Co-op Food stores.
• Co-operative flexible benefits (discounted line rental and broadband package, family care advice and cycle to work scheme)
• Discounted gym membership and leisure activities which includes discounts on Merlin Entertainments (Sea Life, Legoland etc), Virgin Experience Days, SuperBreak and many more!
• Co-operative Credit Union: save directly from your salary and receive a competitive dividend. Borrowers can benefit from very competitive interest rates & terms (in comparison with other high street lenders)
• Co-op Funeralcare benefit
• Season ticket and rental deposit loans

And More! 

Apply now

Safeguarding role and responsibilities - 

Follow academy’s policy and procedures in respect to all aspects of safeguarding (including whistleblowing if necessary)

Maintain secure knowledge in relation to safeguarding policy and procedures, including through attending training as directed by the DSL/HT, Seek advice and support from DSL and/or headteacher as needed.

These duties are neither exclusive nor exhaustive, and the post holder will be required to undertake other duties and responsibilities, which the Academy Trust may determine.

Please note that the successful applicant will be required to comply with all Trust Policies.

This post is subject to an enhanced DBS check. We value variety and individual differences, and aim to create a culture, environment and practices at all levels which encompass acceptance, respect and inclusion. All our colleagues are expected to demonstrate a commitment to co-operative values and principles, and the Ways of Being Co-op.

For more information about the Co-op Academies Trust, please visit: www.coopacademies.co.uk

The Trust is also committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage or civil partnerships.